This last eight weeks has been a really, really strange period in my professional life. Never before have I been in a situation where I have been forced to shut down for a long period and in such strange circumstances. I have, at times found it to be quite disturbing.
I do hope everybody has stayed safe and healthy and if you have lost somebody special, I would like to offer you my sincere condolences. But now we seem to be moving towards some semblance of what classes for normality and I thought I’d share with you my plans for re-opening my practices.
I think that for routine eye testing we will have to wait until sometime in July but my practices will be re-opening early in June. It is possible that this will not be full time, but we will open for solution sales, eye drops, eye nutrients, sunglasses, spectacles and contact lenses, and of course, advice!
However, it is important that my patients and staff are safe. It is imperative that the steps that I am taking to ensure you safety are in place. We will be all wearing masks, and face visors when not protected by health screens. We will be wearing separate clothing at work from that which we travel to and from home. Obviously, we will be washing our hands regularly and sterilising all hard surfaces on a regular basis, as well as practicing appropriate socially distancing. As an extra safety precaution, we will be taking every member of staff’s temperature digitally every morning before we start work.
As I mentioned previously, there will be health screens at the reception desk to protect everyone, and I will be using them in the dispensing area. Equally important is the cleaning and sterilising of the equipment throughout the practice, paying particular emphasis on items that can be handled by more than one person, particularly the spectacle frames on display. Systems now will be in place to ensure that they are always safe to be tried on at any time.
One of the most important ways that we can try to keep everyone safe is to control how many people are in the practice at one time. It would be really helpful if you could phone us before you come down to the practice so that we can make an individual appointment time, where we can be sure that you will have individual attention. If that isn’t possible, you will still be very welcome, but if you are asked to wait on the pavement outside, it is nothing personal! If you would be more comfortable waiting somewhere else, perhaps in your car, that will be fine, and we can then phone you when the coast is clear!
By the way, please do not be offended if we ask some simple health questions before we start to help you, after all, we have to all be safe.
As I have stressed before, we will be doing everything that we can to ensure that we all stay safe and healthy. If you have any suggestions of how we can improve our safety strategy, please do not hesitate to let me know, after all, we are all in this together.
I am looking forward to seeing you all soon, but I must admit to feeling slightly unsettled about how it is going to work, but I’m also very excited getting back to seeing you, my patients and customers, after all this time. After being open in Spondon for 38 years and Whitwick for 36 years it has been very strange not to have seen anybody for two months but has been so very necessary, I believe.
I look forward to seeing everyone soon, socially distanced of course!
Best wishes and stay safe,